Contact & Support
Have an issue, complaint, or feedback? We're committed to resolving your concerns quickly and professionally.
WhatsApp Support
Get instant help for urgent issues, complaints, or order problems. Our team responds within minutes during business hours.
Chat on WhatsApp NowEmail Support
For detailed complaints, documentation, or non-urgent matters. We respond to all emails within 2-4 hours during business hours.
Send your email to:
supports@feedzo.in
What We Can Help You With
No issue is too small. We're here to ensure you have the best experience with Feedzo.
Order Issues
Wrong items, missing items, order not received
Food Quality
Taste concerns, freshness, preparation complaints
Delivery Problems
Late delivery, wrong address, driver issues
Payment Issues
Wrong charges, payment failures, billing queries
Account Help
Login problems, profile updates, password reset
General Feedback
Suggestions, compliments, feature requests
Support Hours
Service Area
📍 South Ambazari Road, Nagpur - 440010
Important: Refund Policy
Due to the nature of fresh, home-cooked food prepared on-demand, we do not offer refunds once an order is confirmed and cooking has begun. However, we take quality seriously:
- •If you face quality issues, contact us immediately via WhatsApp
- •For delivery issues, we'll work with you to resolve them quickly
- •Your satisfaction is our priority - we'll find a solution
Our Response Commitment
WhatsApp Response
Email Response
Issue Resolution Rate
Every complaint is taken seriously and tracked until resolved. Your feedback helps us improve!